RENTAL TERMS

 

PAINTBALL SISSOS OY PAINTBALL EQUIPMENT RENTAL TERMS

1 § . Scope of Application

THESE TERMS APPLY TO RENTAL AGREEMENTS WHEN THE COMPANY OFFERS RENTAL EQUIPMENT SERVICES TO A PRIVATE CUSTOMER OR A GROUP OF TWO OR MORE CUSTOMERS. THE TERMS ALSO APPLY, WHERE APPROPRIATE, WHEN RENTAL EQUIPMENT SERVICES ARE OFFERED TO OTHER BUSINESSES OR ORGANIZATIONS.

2 § . Definition

RENTAL EQUIPMENT SERVICE IN THESE TERMS REFERS TO THE RENTAL OF ANY PRODUCT FOR CONSIDERATION TO THE CUSTOMER FOR A SPECIFIED PERIOD.

3 § . Formation of Agreement

THE AGREEMENT IS FORMED AND THESE TERMS BECOME BINDING ON THE PARTIES WHEN THE TERMS HAVE BEEN AVAILABLE TO THE CUSTOMER AND THE PARTIES HAVE AGREED ON THE RENTAL OF THE PRODUCT OR PRODUCTS FOR A SPECIFIED PERIOD.

4 § . Payment Terms

Rental is paid in advance when making a reservation or when picking up the equipment in full.

Sissos may, if desired, charge the customer an advance payment, which will be credited toward the final rental amount when picking up the equipment. The advance payment must be made by the agreed date to the account specified by the company. Before receiving and using the rental equipment, the customer must present a receipt or other proof of payment.

If the customer does not comply with the payment terms, the company has the right (but not the obligation) to consider the reservation canceled and the agreement terminated. Failure to pay the advance payment does not remove the customer’s payment obligation.

The company may separately approve payment terms more lenient than recommended. In such cases, the payment terms must be clearly communicated to the customer. More lenient payment terms do not remove the customer’s payment obligation in case of cancellation.

5 § . Customer’s Right to Terminate the Agreement

IF THE CUSTOMER OR A CLOSE PERSON LIVING IN THE SAME HOUSEHOLD SUDDENLY BECOMES SERIOUSLY ILL, IS INVOLVED IN A SERIOUS ACCIDENT, OR DIES, THE CUSTOMER HAS THE RIGHT TO TERMINATE THE AGREEMENT AND RECEIVE A REFUND OF THE PRICE PAID FOR THE RENTAL EQUIPMENT SERVICE MINUS DELIVERY COSTS, THE AMOUNT OF WHICH HAS BEEN DISCLOSED TO THE CUSTOMER IN ADVANCE. HOWEVER, PAYMENTS WILL NOT BE REFUNDED IF USE OF THE RENTAL EQUIPMENT HAS ALREADY BEGUN.

THE IMPEDIMENT MUST BE REPORTED WITHOUT DELAY. ILLNESS AND ACCIDENT PREVENTING USE OF THE SERVICE MUST BE DEMONSTRATED WITH A MEDICAL CERTIFICATE UPON SISSOS’ REQUEST.

CUSTOMER’S RIGHT TO TERMINATE THE AGREEMENT WITHOUT SPECIAL REASON:

NO LATER THAN 14 DAYS BEFORE THE RENTAL BEGINS, FREE OF CHARGE; LATER THAN 14 DAYS BUT NO LATER THAN 48 HOURS BEFORE THE RENTAL BEGINS BY PAYING 50% OF THE TOTAL PRICE OF THE RENTAL EQUIPMENT SERVICE. IF THE AGREEMENT IS TERMINATED LATER OR THE CUSTOMER DOES NOT NOTIFY THE COMPANY BEFORE THE RENTAL BEGINS THAT THEY WILL NOT USE THE RENTAL EQUIPMENT SERVICE, THE COMPANY HAS THE RIGHT TO CHARGE THE FULL PRICE OF THE RENTAL EQUIPMENT SERVICE.

THE CUSTOMER HAS THE RIGHT TO TRANSFER THE RENTAL TO ANOTHER DATE LATER THAN 14 DAYS BUT NO LATER THAN 48 HOURS BEFORE THE RENTAL BEGINS WITHOUT ADDITIONAL COSTS. THE CUSTOMER MAY TRANSFER THE RENTAL TO ANOTHER DATE ONCE. The transfer can be made up to three months from the original rental date. IF THE NEW RENTAL DATE IS CANCELED, THE FOLLOWING WILL BE CHARGED FOR THE CANCELED EVENT: NO LATER THAN 48 HOURS BEFORE THE RENTAL BEGINS BY PAYING 50% OF THE TOTAL PRICE OF THE RENTAL EQUIPMENT SERVICE. IF THE AGREEMENT IS TERMINATED LATER OR THE CUSTOMER DOES NOT NOTIFY THE COMPANY BEFORE THE RENTAL BEGINS THAT THEY WILL NOT USE THE RENTAL EQUIPMENT SERVICE, THE COMPANY HAS THE RIGHT TO CHARGE THE FULL PRICE OF THE RENTAL EQUIPMENT SERVICE.

THE CUSTOMER MUST ALWAYS NOTIFY IF THEY WILL NOT USE THE RENTAL EQUIPMENT SERVICE OR WILL USE SIGNIFICANTLY LESS THAN AGREED, FOR EXAMPLE, IF THE NUMBER OF PEOPLE OR DURATION CHANGES FROM WHAT WAS AGREED. THE NOTIFICATION MUST BE MADE IN WRITING OR OTHERWISE IN A MANNER APPROPRIATE TO THE CIRCUMSTANCES TO THE ADDRESS PROVIDED BY THE COMPANY. THE AGREEMENT IS CONSIDERED TERMINATED OR MODIFIED AT THE MOMENT THE CUSTOMER’S NOTIFICATION HAS BEEN RECEIVED BY THE COMPANY. IF THE CUSTOMER DEMONSTRATES THAT THE NOTIFICATION WAS SENT TO THE CORRECT ADDRESS AT THE CORRECT TIME, THE NOTIFICATION IS CONSIDERED TO HAVE ARRIVED AT THE TIME IT SHOULD NORMALLY HAVE REACHED THE COMPANY, EVEN IF THE NOTIFICATION IS DELAYED OR DOES NOT ARRIVE.

IF THE COMPANY SELLS THE SAME RENTAL EQUIPMENT SERVICE TO A THIRD PARTY, THE COMPANY IS OBLIGATED TO REFUND TO THE CUSTOMER THE PRICE PREVIOUSLY PAID FOR THE RENTAL EQUIPMENT SERVICE TO THE EXTENT IT HAS BEEN RECEIVED FROM THE THIRD PARTY. HOWEVER, THE COMPANY HAS THE RIGHT TO DEDUCT DELIVERY COSTS DISCLOSED IN ADVANCE FROM THE REFUNDABLE AMOUNT.

6 § . Company’s Right to Terminate the Agreement

THE COMPANY HAS THE RIGHT TO TERMINATE THE AGREEMENT OR SUSPEND THE PERFORMANCE OF THE RENTAL IF FORCE MAJEURE, SUCH AS FIRE, NATURAL DISASTER, GOVERNMENT ACTION, STRIKE, OR OTHER COMPARABLE UNFORESEEABLE EVENT INDEPENDENT OF THE COMPANY PREVENTS OR SIGNIFICANTLY HINDERS THE PERFORMANCE OF THE RENTAL. IF THE AGREEMENT IS TERMINATED, THE FULL PRICE PAID MUST BE REFUNDED TO THE CUSTOMER, AND IF THE PERFORMANCE OF THE RENTAL IS SUSPENDED, THE PRICE CORRESPONDING TO THE UNPERFORMED PORTION.

THE COMPANY MUST NOTIFY THE CUSTOMER WITHOUT DELAY OF THE IMPEDIMENT DUE TO WHICH THE RENTAL WILL NOT BE PERFORMED.

7 § . Responsibility for Performance of Agreement

THE COMPANY IS RESPONSIBLE FOR ENSURING THAT THE CUSTOMER RECEIVES THE SERVICES ACCORDING TO THE AGREEMENT AS THEY HAVE BEEN MARKETED OR AS SEPARATELY AGREED FOR EACH RESERVATION.

8 § . Liability of Parties and Damages

THE CUSTOMER HAS THE RIGHT TO COMPENSATION FOR DAMAGE CAUSED BY A DEFECT IN THE COMPANY’S PERFORMANCE IF THE DEFECT OR DAMAGE RESULTS FROM GROSS NEGLIGENCE BY THE COMPANY OR ANOTHER BUSINESS OPERATOR USED BY THEM. COMPENSABLE DAMAGES INCLUDE, FOR EXAMPLE, ADDITIONAL EXPENSES INCURRED BY THE CUSTOMER DUE TO THE DEFECT AND COSTS THAT HAVE BECOME USELESS.

THE COMPANY IS NOT LIABLE FOR DAMAGE CAUSED BY FORCE MAJEURE OR OTHER UNFORESEEABLE REASON THAT THE COMPANY OR A BUSINESS OPERATOR USED BY THEM COULD NOT HAVE PREVENTED EVEN WITH THE UTMOST CARE. THE COMPANY MUST NOTIFY THE CUSTOMER OF THE IMPEDIMENT WITHOUT DELAY AND STRIVE TO ACT SO THAT THE DAMAGE SUFFERED BY THE CUSTOMER REMAINS AS SMALL AS POSSIBLE.

THE CUSTOMER MUST FOLLOW THE INSTRUCTIONS AND REGULATIONS GIVEN BY THE COMPANY REGARDING THE USE OF THE RENTAL EQUIPMENT AND IS RESPONSIBLE FOR DAMAGES THEY CAUSE TO THE COMPANY OR THIRD PARTIES.

THE CUSTOMER IS OBLIGATED TO ENSURE THAT THEY HAVE THE VALID DOCUMENTS REQUIRED FOR USING THE RENTAL EQUIPMENT AND THE INSURANCE COVERAGE THEY DEEM NECESSARY.

IF THE CUSTOMER DOES NOT USE ALL THE AGREED RENTAL EQUIPMENT OR USES IT ONLY PARTIALLY, THEY ARE NOT ENTITLED TO A PRICE REDUCTION OR REFUND ON THIS BASIS.

9 § . Complaints and Dispute Resolution

THE CUSTOMER IS OBLIGATED TO IMMEDIATELY MAKE A COMPLAINT TO THE COMPANY OR ITS REPRESENTATIVE ABOUT ANY DEFICIENCIES THAT CAN BE CORRECTED DURING THE USE OF THE RENTAL EQUIPMENT. OTHER POSSIBLE COMPLAINTS THAT COULD NOT HAVE BEEN CORRECTED DURING THE USE OF THE RENTAL EQUIPMENT AND COMPENSATION CLAIMS MUST BE MADE IN WRITING TO THE COMPANY NORMALLY NO LATER THAN ONE MONTH AFTER THE END OF SERVICE USE.

IF THE CUSTOMER AND THE COMPANY DO NOT REACH AN AGREEMENT, THE CUSTOMER MAY SUBMIT THE DISPUTE TO THE CONSUMER DISPUTES BOARD FOR CONSIDERATION. IF THE MATTER IS BROUGHT TO COURT, IT WILL BE HANDLED IN THE HELSINKI DISTRICT COURT.

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Company-Specific Information at Sissos

1§ UNLESS OTHERWISE STATED, THE DELIVERY COSTS FOR SISSOS RENTAL EQUIPMENT SERVICES ARE 25% OF THE TOTAL PRICE OF THE PRODUCT/EVENT.

2§ SISSOS HAS A VALID LIABILITY INSURANCE IN ITS OPERATIONS.

3§ SISSOS STAFF HAS THE RIGHT TO SUSPEND THE CUSTOMER’S USE OF RENTAL EQUIPMENT OR PROHIBIT AN INDIVIDUAL FROM USING IT IF THE PARTICIPANT DOES NOT FOLLOW SAFETY REGULATIONS OR STAFF INSTRUCTIONS. IN EXTREME CASES, THE ENTIRE RENTAL MAY BE CANCELED IF THE PARTICIPANTS’ PHYSICAL OR MENTAL CONDITION AND BEHAVIOR GIVE CAUSE FOR IT.

4§ PARTICIPANTS USE THE RENTAL EQUIPMENT AT THEIR OWN RISK AND ARE RESPONSIBLE FOR DAMAGE THEY CAUSE TO THEMSELVES, EQUIPMENT, OR THIRD PARTIES.

5§ WRITTEN COMPLAINTS SHOULD BE ADDRESSED DIRECTLY TO THE BOARD OF PAINTBALL SISSOS OY

6§ Sissos reserves the right to cancel a rental or part of it without compensation to the customer if the rental equipment is not available in the agreed quantity due to a technical fault in the systems.

REGULATIONS CONCERNING RENTAL EQUIPMENT

1§ THE RENTER IS OBLIGATED TO INSPECT THE PRODUCTS THEY RECEIVE. THE RENTER CONFIRMS WITH THEIR SIGNATURE THAT THEY HAVE RECEIVED THE PRODUCTS LISTED IN THE RENTAL AGREEMENT.

2§ THE RENTER IS OBLIGATED TO COMPENSATE FOR COSTS CAUSED TO THE RENTAL EQUIPMENT DUE TO NEGLIGENCE, INCORRECT HANDLING, OR INADEQUATE CLEANING. THE LESSOR IS RESPONSIBLE FOR COSTS RESULTING FROM NORMAL WEAR AND TEAR OF THE EQUIPMENT.

3§ THE RENTER IS OBLIGATED TO COMPENSATE FOR THE REPLACEMENT VALUE OF DESTROYED OR LOST EQUIPMENT.

4§ THE LESSOR IS NOT RESPONSIBLE FOR DIRECT OR INDIRECT COSTS OR DAMAGES RESULTING FROM THE RENTER’S USE OF THE EQUIPMENT.

5§ THE RENTER DOES NOT HAVE THE RIGHT TO TRANSFER THE RENTAL AGREEMENT OR HAND OVER THE RENTAL EQUIPMENT TO A THIRD PARTY WITHOUT THE LESSOR’S WRITTEN PERMISSION. THE RENTER IS OBLIGATED TO INFORM THE LESSOR WHERE THE RENTAL EQUIPMENT IS BEING USED AT ANY GIVEN TIME. THE RENTAL EQUIPMENT MUST BE RETURNED CLEANED, OTHERWISE THE RENTER WILL BE CHARGED 2 EUROS / EQUIPMENT PACKAGE FOR CLEANING.

Cleaning in this case means that clear SURFACE dirt has been removed from the equipment. Sissos is responsible for washing the coveralls and final cleaning and maintenance of the equipment

6§ IF THE RENTER VIOLATES THE TERMS OF THE AGREEMENT OR FAILS TO PAY RENTAL PAYMENTS THAT HAVE BECOME DUE, THE LESSOR HAS THE RIGHT TO TERMINATE THE AGREEMENT AND TAKE POSSESSION OF THE RENTED EQUIPMENT WITHOUT CONSULTING THE RENTER. THE RENTER IS OBLIGATED TO COMPENSATE THE LESSOR FOR COSTS INCURRED.

7§ UNLESS OTHERWISE AGREED, THE RENTAL IS PAID IN CASH/BY DEBIT CARD WHEN PICKING UP THE RENTAL EQUIPMENT. RENTAL FOR TIME EXCEEDING THE RENTAL PERIOD IS PAID WHEN RETURNING THE RENTAL EQUIPMENT.

8§ See also our general terms of sale, which apply as appropriate to all our sales. General terms and conditions can be found at: https://www.sissos.com/fi/page/toimitus-ja-maksuehdot/10028.

9§ The rental agreement may also include products sold to the customer (e.g., paintballs, bachelor party outfits, and smoke grenades). If the customer cancels the rental later than 14 days before the rental, delivery costs / cancellation fee will also be charged for products sold.

 

updated 22.3.2022.