RENTAL TERMS

 

PAINTBALL SISSOS OY'S PAINTBALL EQUIPMENT RENTAL TERMS

1 § . Scope 

THESE TERMS AND CONDITIONS APPLY TO THE LEASE AGREEMENT WHEN THE ENTREPRENEUR OFFERS RENTAL EQUIPMENT SERVICES TO A PRIVATE CUSTOMER OR A GROUP OF TWO OR MORE CUSTOMERS. THE TERMS AND CONDITIONS ALSO APPLY MUTATIS MUTANDIS WHEN RENTAL EQUIPMENT SERVICES ARE PROVIDED TO OTHER COMPANIES OR ENTITIES.

2 § . Definition 

FOR THE PURPOSES OF THESE TERMS, RENTAL EQUIPMENT SERVICE MEANS THE RENTAL OF ANY PRODUCT FOR CONSIDERATION FOR THE CUSTOMER'S USE FOR A FIXED PERIOD OF TIME.

3 § . Conclusion of the agreement 

AN AGREEMENT IS CREATED AND THESE TERMS BECOME BINDING ON THE PARTIES WHEN THE TERMS HAVE BEEN AVAILABLE TO THE CUSTOMER AND THE PARTIES HAVE AGREED TO RENT THE PRODUCT OR PRODUCTS FOR A DEFINED PERIOD OF TIME.

4 § . Payment terms 

The rental is paid in advance when making a reservation or picking up the equipment in full.

Sissos may also charge the customer an advance payment if it so wishes, which will be refunded from the total amount of the rental when picking up the equipment. The advance payment must be made by the agreed date to the account indicated by the entrepreneur. Before receiving and using the rental equipment, the customer must present a receipt or other proof of the payment made.

If the customer does not comply with the payment terms, the entrepreneur has the right (not the obligation) to consider the reservation cancelled and the contract terminated. Non-payment of the advance payment does not remove the customer's obligation to pay.

The entrepreneur can separately accept payment terms that are less stringent than the recommendations. In this case, the payment terms must also be clearly communicated to the customer. Less stringent payment terms do not remove the customer's obligation to pay in the event of cancellation.

Section 5 . The customer's right to terminate the contract 

IF THE CUSTOMER OR A CLOSE PERSON LIVING IN THE SAME HOUSEHOLD AS THE CUSTOMER SUDDENLY FALLS SERIOUSLY ILL, HAS A SERIOUS ACCIDENT OR DIES, THE CUSTOMER HAS THE RIGHT TO TERMINATE THE CONTRACT AND GET BACK THE PRICE PAID FOR THE RENTAL EQUIPMENT SERVICE MINUS THE DELIVERY COSTS, THE AMOUNT OF WHICH HAS BEEN NOTIFIED IN ADVANCE TO THE CUSTOMER. HOWEVER, THE FEES WILL NOT BE REFUNDED IF THE USE OF THE RENTAL EQUIPMENT HAS ALREADY STARTED.

THE IMPEDIMENT SHALL BE NOTIFIED WITHOUT DELAY. ILLNESS AND ACCIDENT PREVENTING THE USE OF THE SERVICE MUST BE PROVED AT THE REQUEST OF SISSOS WITH A MEDICAL CERTIFICATE.

THE CUSTOMER'S RIGHT TO TERMINATE THE CONTRACT WITHOUT A SPECIAL REASON,

NO LATER THAN 14 DAYS BEFORE THE START OF THE RENTAL FREE OF CHARGE; LATER THAN 14 DAYS, BUT NO LATER THAN 48 HOURS BEFORE THE START OF THE RENTAL, PAYING 50% OF THE TOTAL PRICE OF THE RENTAL EQUIPMENT SERVICE. IF THE CONTRACT IS TERMINATED LATER OR THE CUSTOMER DOES NOT NOTIFY THE ENTREPRENEUR BEFORE THE START OF THE RENTAL THAT HE WILL NOT USE THE RENTAL EQUIPMENT SERVICE, THE ENTREPRENEUR HAS THE RIGHT TO CHARGE THE FULL PRICE OF THE RENTAL EQUIPMENT SERVICE.

THE CUSTOMER HAS THE RIGHT TO POSTPONE THE RENTAL TO ANOTHER TIME LATER THAN 14 DAYS, BUT NO LATER THAN 48 HOURS BEFORE THE START OF THE RENTAL WITHOUT ADDITIONAL COSTS. THE CUSTOMER CAN ONCE POSTPONE THE RENTAL TO ANOTHER TIME. The transfer can be made a maximum of three months from the original rental date. IF A NEW RENTAL DATE IS CANCELLED, THE FOLLOWING WILL BE PAID FOR THE CANCELLED EVENT: NO LATER THAN 48 HOURS BEFORE THE START OF THE RENTAL BY PAYING 50% OF THE TOTAL PRICE OF THE RENTAL EQUIPMENT SERVICE. IF THE CONTRACT IS TERMINATED LATER OR THE CUSTOMER DOES NOT NOTIFY THE ENTREPRENEUR BEFORE THE START OF THE RENTAL THAT HE WILL NOT USE THE RENTAL EQUIPMENT SERVICE, THE ENTREPRENEUR HAS THE RIGHT TO CHARGE THE FULL PRICE OF THE RENTAL EQUIPMENT SERVICE.

THE CUSTOMER MUST ALWAYS INFORM THE CUSTOMER THAT HE DOES NOT USE THE RENTAL EQUIPMENT SERVICE OR USES SUBSTANTIALLY LESS THAN AGREED, FOR EXAMPLE, THE NUMBER OF PEOPLE OR THE DURATION OF THE SERVICE WILL CHANGE FROM THE AGREED UPON. THE NOTIFICATION MUST BE MADE IN WRITING OR OTHERWISE, TAKING INTO ACCOUNT THE CIRCUMSTANCES, IN AN APPROPRIATE MANNER TO THE ADDRESS PROVIDED BY THE ENTREPRENEUR. THE CONTRACT IS CONSIDERED TERMINATED OR CHANGED AT THE MOMENT WHEN THE CUSTOMER'S NOTIFICATION HAS REACHED THE ENTREPRENEUR. IF THE CUSTOMER PROVES THAT THE NOTIFICATION WAS GIVEN TO THE CORRECT ADDRESS AT THE RIGHT TIME, THE NOTIFICATION IS CONSIDERED TO HAVE ARRIVED AT THE TIME WHEN, AS A RULE, IT SHOULD HAVE ARRIVED AT THE ENTREPRENEUR, EVEN IF THE NOTIFICATION WAS LATE OR DID NOT ARRIVE.

IF THE ENTREPRENEUR SELLS THE SAME RENTAL EQUIPMENT SERVICE TO A THIRD PARTY, THE ENTREPRENEUR IS OBLIGED TO REFUND TO THE CUSTOMER THE PRICE PREVIOUSLY PAID FOR THE RENTAL EQUIPMENT SERVICE TO THE EXTENT THAT IT HAS BEEN RECEIVED FROM A THIRD PARTY. HOWEVER, THE ENTREPRENEUR HAS THE RIGHT TO DEDUCT FROM THE AMOUNT TO BE RETURNED THE DELIVERY COSTS ANNOUNCED IN ADVANCE.

Section 6 . The entrepreneur's right to terminate the contract 

THE ENTREPRENEUR HAS THE RIGHT TO TERMINATE THE CONTRACT OR SUSPEND THE RENTAL IF FORCE MAJEURE, SUCH AS A FIRE, NATURAL DISASTER, ACTION BY THE AUTHORITIES, STRIKE OR OTHER COMPARABLE UNFORESEEABLE EVENT BEYOND THE ENTREPRENEUR'S CONTROL, PREVENTS OR SUBSTANTIALLY HINDERS THE IMPLEMENTATION OF THE RENTAL. IF THE CONTRACT IS TERMINATED, THE CUSTOMER MUST BE REFUNDED THE FULL PRICE PAID AND, IF THE PERFORMANCE OF THE RENTAL IS INTERRUPTED, THE PRICE CORRESPONDING TO THE UNREALIZED PART.

THE ENTREPRENEUR MUST IMMEDIATELY INFORM THE CUSTOMER OF AN OBSTACLE DUE TO WHICH THE RENTAL WILL NOT BE CARRIED OUT.

Section 7 . Responsibility for the performance of the contract 

THE ENTREPRENEUR IS RESPONSIBLE FOR ENSURING THAT THE CUSTOMER RECEIVES THE SERVICES SPECIFIED IN THE CONTRACT AS THEY ARE MARKETED OR AS SEPARATELY AGREED FOR EACH BOOKING.

Section 8 . Liability and damages of the parties 

THE CUSTOMER IS ENTITLED TO COMPENSATION FOR DAMAGE CAUSED TO HIM BY A DEFECT IN THE ENTREPRENEUR'S PERFORMANCE IF THE ERROR OR DAMAGE IS CAUSED BY THE GROSS NEGLIGENCE OF THE ENTREPRENEUR OR ANOTHER TRADER USED BY HIM OR HER. DAMAGES TO BE COMPENSATED INCLUDE, FOR EXAMPLE, EXTRA EXPENSES INCURRED BY THE CUSTOMER DUE TO AN ERROR AND EXPENSES THAT HAVE BECOME USELESS.

THE ENTREPRENEUR IS NOT LIABLE FOR DAMAGE CAUSED BY FORCE MAJEURE OR OTHER UNFORESEEABLE REASON THAT THE ENTREPRENEUR OR THE TRADER HE USES TO HELP HIM COULD NOT HAVE PREVENTED EVEN WITH THE UTMOST CARE. THE ENTREPRENEUR MUST INFORM THE CUSTOMER OF THE OBSTACLE WITHOUT DELAY AND STRIVE TO ACT IN SUCH A WAY THAT THE DAMAGE SUFFERED BY THE CUSTOMER IS KEPT TO A MINIMUM.

THE CUSTOMER MUST FOLLOW THE INSTRUCTIONS AND ORDERS GIVEN BY THE ENTREPRENEUR REGARDING THE USE OF RENTAL EQUIPMENT AND HE IS LIABLE FOR DAMAGES THAT HE CAUSES TO THE ENTREPRENEUR OR THIRD PARTIES.

THE CUSTOMER IS OBLIGED TO ENSURE THAT HE HAS THE VALID DOCUMENTS REQUIRED FOR THE USE OF THE RENTAL EQUIPMENT AND THE INSURANCE COVER THAT HE CONSIDERS NECESSARY.

IF THE CUSTOMER DOES NOT USE ALL THE AGREED RENTAL EQUIPMENT OR USES THEM ONLY PARTIALLY, HE IS NOT ENTITLED TO A PRICE REDUCTION OR A REFUND ON THIS BASIS.

Section 9 . Notices and dispute resolution 

THE CUSTOMER IS OBLIGED TO IMMEDIATELY MAKE A REMARK TO THE ENTREPRENEUR OR HIS REPRESENTATIVE ABOUT POSSIBLE SHORTCOMINGS THAT CAN BE CORRECTED ALREADY DURING THE OPERATION OF THE RENTAL EQUIPMENT. OTHER POSSIBLE REMARKS THAT COULD NOT HAVE BEEN CORRECTED DURING THE USE OF THE RENTAL EQUIPMENT AND CLAIMS FOR COMPENSATION MUST BE MADE IN WRITING TO THE ENTREPRENEUR NORMALLY NO LATER THAN ONE MONTH AFTER THE END OF THE USE OF THE SERVICE.

IF THE CUSTOMER AND THE ENTREPRENEUR CANNOT REACH AN AGREEMENT, THE CUSTOMER MAY REFER THE DISPUTE TO THE CONSUMER COMPLAINTS BOARD. IF THE MATTER IS BROUGHT BEFORE A COURT, THE MATTER WILL BE HEARD IN THE DISTRICT COURT OF HELSINKI.

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Company-specific information in Sissos 

1§ UNLESS OTHERWISE STATED, THE DELIVERY COSTS OF SISSOS RENTAL EQUIPMENT SERVICES ARE 25% OF THE TOTAL PRICE OF THE PRODUCT/TRANSACTION.

2§ SISSOS HAS A VALID LIABILITY INSURANCE IN ITS OPERATIONS.

3§ SISSOS STAFF HAVE THE RIGHT TO SUSPEND THE USE OF THE CUSTOMER'S RENTAL EQUIPMENT OR PROHIBIT AN INDIVIDUAL FROM USING IT IF THE PARTICIPANT DOES NOT FOLLOW THE PRECAUTIONARY ORDERS OR THE INSTRUCTIONS OF THE STAFF. IN AN EXTREME CASE, THE ENTIRE RENTAL CAN BE CANCELLED IF THE PHYSICAL OR MENTAL CONDITION AND BEHAVIOUR OF THE PARTICIPANTS SO WARRANT.

4§ THE PARTICIPANTS USE THE RENTED EQUIPMENT AT THEIR OWN RISK AND ARE LIABLE FOR THE DAMAGE THEY CAUSE TO THEMSELVES, THE EQUIPMENT OR THIRD PARTIES.

5§ WRITTEN COMPLAINTS MUST BE ADDRESSED DIRECTLY TO THE BOARD OF DIRECTORS OF PAINTBALL SISSOS OY

6§ Sissos reserves the right to cancel the rental or part of it without compensation to the customer if the rental equipment is not available in the agreed amount due to a technical fault in the systems.

PROVISIONS ON RENTAL EQUIPMENT

1§ THE LESSEE IS OBLIGED TO INSPECT THE PRODUCTS RECEIVED. THE LESSEE SIGNS WITH HIS SIGNATURE THAT HE HAS RECEIVED THE PRODUCTS IN THE LEASE AGREEMENT.

2§ THE LESSEE IS OBLIGED TO COMPENSATE THE RENTAL EQUIPMENT FOR THE COSTS INCURRED DUE TO NEGLIGENCE OR INCORRECT HANDLING OR INADEQUATE CLEANING. THE LESSOR BEARS THE COSTS OF NORMAL WEAR AND TEAR OF THE EQUIPMENT.

3§ THE LESSEE SHALL BE LIABLE FOR COMPENSATION FOR THE NEW ACQUISITION VALUE OF THE DESTROYED OR LOST EQUIPMENT.

4§ THE LESSOR SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT COSTS OR DAMAGES CAUSED BY THE USE OF THE LESSEE'S EQUIPMENT.

5§ THE LESSEE DOES NOT HAVE THE RIGHT TO TRANSFER THE LEASE AGREEMENT OR TRANSFER THE RENTAL EQUIPMENT TO A THIRD PERSON WITHOUT THE WRITTEN PERMISSION OF THE LESSOR. THE LESSEE IS OBLIGED TO INFORM THE LESSOR WHERE THE RENTAL EQUIPMENT WILL BE USED AT ANY GIVEN TIME. THE RENTAL EQUIPMENT MUST BE RETURNED CLEANED, OTHERWISE THE LESSEE WILL BE CHARGED 2 EUROS PER EQUIPMENT PACKAGE FOR CLEANING.

In this case, cleaning means that clear SUPERFICIAL loose dirt has been removed from the fittings. Sissos is responsible for washing the overalls and the final cleaning and maintenance of the equipment

6§ IF THE LESSEE VIOLATES THE TERMS OF THE AGREEMENT OR NEGLECTS THE RENT PAYMENTS DUE FOR PAYMENT, THE LESSOR HAS THE RIGHT TO TERMINATE THE CONTRACT AND TAKE POSSESSION OF THE RENTED EQUIPMENT WITHOUT CONSULTING THE LESSEE. THE LESSEE IS OBLIGED TO COMPENSATE THE LESSOR FOR THE COSTS INCURRED.

7§ UNLESS OTHERWISE AGREED, THE RENT IS PAID IN CASH/BANK CARD WHEN PICKING UP THE RENTAL EQUIPMENT. THE RENT DUE FOR THE EXCESS PERIOD OF THE RENTAL PERIOD IS PAID IN CONNECTION WITH THE RETURN OF THE RENTAL EQUIPMENT.

8§ See also our General Terms and Conditions of Sale, which apply mutatis mutandis to all our sales. The general terms and conditions can be found at: https://www.sissos.com/fi/page/toimitus-ja-maksuehdot/10028.

9§ The rental agreement may also include products sold to the customer (e.g. color balls, stag outfits and smoke grenades). If the customer cancels the rental later than 14 days before the rental, a delivery fee / cancellation fee will also be charged for the products sold.

 

Updated 22.3.2022.